Privacy Policy

Reef Explorers Asia - Secure Scuba Diving Bookings

Introduction
Information We Collect
How We Use Your Information
Sharing Your Information
Your Rights and Choices
Data Security
International Data Transfers
Children’s Privacy
Changes to This Privacy Policy
Contact Us

Introduction

Welcome to Reef Explorers Asia’s Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (https://reefexplorersasia.wixsite.com/reefexplorersasia) and tell you about your privacy rights and how the law protects you.

Our privacy policy outlines how we collect, use, and protect your personal information when you use our services. This policy applies to all information collected through our website, mobile application, and any related services, sales, marketing, or events.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information: This includes your name, email address, postal address, phone number, and other identifiers by which you may be contacted online or offline.
Diving-Related Information: We collect data about your diving certifications, experience levels, and preferences to provide tailored booking services.
Booking Information: When you make a booking, we collect payment information, travel dates, and specific requirements for your diving experience.
Technical Data: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services.

We use different methods to collect data from and about you, including:

Direct interactions when you fill in forms or correspond with us.
Automated technologies or interactions as you navigate through our site.
Third parties or publicly available sources.

Our scuba diving privacy policy ensures that your diving certifications and experience levels are handled with utmost confidentiality.

How We Use Your Information

We use the information we collect about you for various purposes, including:

To provide and maintain our service, including to monitor the usage of our service.
To manage your account and provide you with customer support.
To process your bookings and transactions.
To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.
To provide you with news, special offers, and general information about other goods, services, and events which we offer.
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
To administer and protect our business and this website.
To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements.

We implement strict travel booking data protection measures to safeguard your personal and financial information throughout the booking process.

Sharing Your Information

We may share your personal information in the following situations:

With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
With Travel Partners: To fulfill your bookings, we may share necessary information with dive operators, hotels, or other travel service providers.
For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

As an international diving platform, we adhere to global privacy standards to protect your data across borders.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

The right to access and receive a copy of your personal information.
The right to rectify or update your personal information.
The right to erase your personal information.
The right to restrict the processing of your personal information.
The right to object to the processing of your personal information.
The right to data portability.

To exercise any of these rights, please contact us using the information provided in the Contact Us section.

Data Security

The security of your data is important to us. We use various security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside [Country] and choose to provide information to us, please note that we transfer the data, including personal data, to [Country] and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Children’s Privacy

Our service is not directed to anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: reefexplorersasia@gmail.com
By visiting this page on our website: https://reefexplorersasia.wixsite.com/reefexplorersasia
By WhatsApp number: https://wa.me/message/PKJTAYDHTI5GJ1

Last updated: Friday, 7 March 2025